Privacy Policy

O-T Tile & Flooring LLC ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us about our flooring and remodeling services.

Information We Collect

We collect information that you voluntarily provide to us when you:

• •Call us or send us an email
• •Request a free estimate or consultation
• •Submit a contact form on our website

This information may include your name, phone number, email address, property address, and details about your flooring or remodeling project.

How We Use Your Information

We use the information you provide to:

• •Respond to your inquiries and provide estimates
• •Schedule appointments and site visits
• •Communicate about your project
• •Follow up on completed work

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Analytics and Tracking

Our website may use analytics tools (such as Google Analytics) to help us understand how visitors use our site. These tools collect anonymous information such as:

• •Pages visited and time spent on the site
• •General geographic location (city/region level)
• •Device type and browser information
• •How you found our website

This information helps us improve our website and services. It does not identify you personally.

Cookies

Our website may use cookies—small text files stored on your device—to improve your browsing experience. Cookies help us:

• •Remember your preferences
• •Understand how you use our site
• •Improve site performance

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Services

Our website may include links to third-party websites or use third-party services such as:

• •Google Analytics (website analytics)
• •Google Fonts (web fonts)
• •Embedded maps or directions

These third-party services have their own privacy policies. We encourage you to review them. We are not responsible for the privacy practices of external websites.

Data Retention

We retain your contact information only as long as necessary to provide our services and respond to inquiries. Project-related information may be kept for warranty, reference, or legal purposes. If you request deletion of your information, we will remove it from our active systems within a reasonable timeframe.

Data Security

We take reasonable measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• •Request access to the personal information we have about you
• •Request correction of inaccurate information
• •Request deletion of your personal information
• •Opt out of any marketing communications

To exercise any of these rights, please contact us using the information below.

Contact Us

If you have questions about this Privacy Policy or want to request access to, correction, or deletion of your personal information, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.